FinPe – Privacy Policy

1. Information We Collect

FinPe collects personal and financial information to provide home loan facilitation services. This may include:

1.1 Personal Information

• Name, age, date of birth
• Contact details (email, phone number, postal address)
• Identity proofs (PAN, Aadhaar, Passport)
• KYC documents for loan processing

1.2 Financial Information

• Existing loan details and statements
• Bank account and credit history details
• Loan eligibility, repayment, and EMI information

1.3 Usage Data

• IP address, browser type, device information
• Pages visited and interaction with the Website

1.4 Cookies & Analytics

Cookies, web beacons, and similar technologies to improve user experience and track engagement.

2. How We Use Your Information

• Facilitate existing home loan transfers and new home loan applications
• Verify identity and eligibility for financial services
• Communicate with you regarding your applications and service updates
• Improve the Website, services, and user experience
• Comply with legal and regulatory requirements

FinPe processes personal data strictly in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”). We process personal data based on free, informed, specific and unambiguous consent of the user or legitimate uses permitted under the DPDP Act.

3. Sharing Your Information

FinPe does not sell your personal data. We may share information with:

• Partner lending institutions for loan processing and approvals
• Service providers for KYC verification, analytics, or IT services
• Regulatory authorities if required by law

We ensure that any third party accessing data is bound by confidentiality and data protection obligations.

Your personal data may be transferred outside India only to countries approved by the Government of India and in compliance with the Digital Personal Data Protection Act and applicable rules.

4. Data Retention

Personal and financial data is retained only as long as necessary for service delivery, compliance, and legal purposes and shall not exceed eight (8) years or such longer period as mandated under RBI, SEBI, and other applicable financial regulations.

5. User Rights

You have the right to:

• Request access to the personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to regulatory or legal obligations
• Withdraw your consent at any time by emailing [email protected].

Requests can be submitted to [email protected].

6. Security of Information

FinPe implements administrative, technical, and physical safeguards to protect user data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

7. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to enhance functionality, monitor usage, and deliver personalized experiences. You can manage or disable cookies via your browser settings; however, this may affect certain functionalities of the Website.

8. Minors

The Website is not intended for individuals under 18 years of age. FinPe does not knowingly collect or process personal data of children. If such data is identified, it is permanently deleted. FinPe does not engage in tracking, profiling, behavioral monitoring, or targeted advertising of children.

9. Data Breach Notification

In the event of any personal data breach, FinPe will notify the Data Protection Board of India and affected users within the timelines prescribed under the Digital Personal Data Protection Act, 2023.

10. Updates to Privacy Policy

FinPe may update this Privacy Policy periodically. The Effective Date will be revised upon updates. Continued use of the Website constitutes acceptance of the updated Privacy Policy.

11. Data Protection Officer & Grievance Redressal

In accordance with the Digital Personal Data Protection Act, 2023, FinPe has appointed a Data Protection Officer (DPO).

Data Protection Officer: [email protected]
Grievance Redressal Officer: [email protected]
All grievances will be resolved within 7 working days.

FinPe is a Significant Data Fiduciary as defined under the Digital Personal Data Protection Act, 2023 and complies with all enhanced obligations applicable thereto.

12. Contact Us

For any questions regarding this Privacy Policy or your personal data, contact us at:

FinPe Innovations Private Limited
WOCO Space 4/222, First Floor, East Coast Rd, Palavakkam, Chennai, Tamil Nadu 600041
Email: [email protected]